Returns & Exchanges

At Hombli, we want you to be completely satisfied with your smart home experience. If your device isn't the right fit, you can return your products within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log in to our online return portal using your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the electronic device in its original packaging with all included accessories and manuals to ensure a smooth inspection process.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our technicians verify the item's condition, we will process your refund to your original payment method within 5 to 7 business days.